FAQS
What Services do your Companions provide? Our Companions assist with luggage handling, check-ins, mobility support, meal times, reservations, and more. We offer packages with varying levels of assistance to ensure we meet the needs of all guests.
How are your Companions selected and trained? Our Companions undergo a thorough selection process, including a background check and training. This is to ensure they provide the best care and support for guest.
How do I book my vacation with CompanionTrip? Contact us through our website or by calling our customer service number 1+ (845) 978-0330. We will discuss your needs and choose the perfect package for you.
What vacations do you currently offer? Please see the list of upcoming trips on this website. If you want to travel to a destination not currently offered, please let us know and we will make every effort to accommodate your request.
Can friends and family join the vacation? Yes! Family members and friends are welcomed and encouraged to join our group. Please ensure they contact CompanionTrip to book so they are with our group. The more the merrier!
Are your services available for international travel? Yes, our services are available for domestic and international travel. Please see our upcoming trips. If you would like a trip not listed, please let us know and we will make every effort to accommodate your request.
How far in advance should I book CompanionTrip? We recommend booking at least a few months in advance to ensure availability and proper planning.
What is the cost of your services? The cost varies depending on the duration, type of vacation, and level of care. Please fill out our form to get a quote!
Am I allowed to tip? Our companions work on a volunteer basis and always appreciate gratuities. This helps them cover costs they may incur for travel to the vacation.
What if a traveler has special medical needs? Please inform us of any special medical needs during the booking process, and we will do our best to accommodate and ensure a volunteer is prepared to assist.
What measures are in place to ensure the safety of travelers? Our Companions are trained in first aid and emergency procedures. We also ensure that they are familiar with specific needs and preferences of the traveler.